Privacy Policy

1. Introduction

The Healing Road, LLC ("we," "our," "us," or the "Practice") is committed to protecting your privacy and ensuring you have a positive experience on our website. This privacy policy explains our online information practices and the choices you can make about the way your information is collected and used.

2. HIPAA Compliance

As a healthcare provider, we are covered by the Health Insurance Portability and Accountability Act (HIPAA). We treat all health information as protected health information (PHI) and maintain strict confidentiality in accordance with HIPAA regulations.

Your medical records and any information you provide during therapy are protected and will not be shared without your written consent, except as required by law.

3. Information We Collect

We may collect information from you in the following ways:

• Contact forms (name, email, phone, message)
• Appointment booking information
• Billing and insurance information
• Session notes and clinical information (during therapy)
• Website usage information (through analytics)

4. How We Use Your Information

We use the information we collect for the following purposes:

• Providing therapeutic services
• Responding to your inquiries
• Scheduling and managing appointments
• Processing payments and insurance claims
• Maintaining medical records
• Improving our website and services
• Communicating important updates

5. Information Sharing

We do not share your personal or health information with third parties except as required by law or with your written consent. We may share information with:

• Insurance companies (for billing purposes)
• Legal authorities (when required by law)
• Emergency responders (if you are in immediate danger)
• Other healthcare providers (with your consent)

6. Data Security

We maintain administrative, physical, and technical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. Our practice uses encrypted communications and secure storage for all sensitive data.

7. Your Rights

Under HIPAA, you have the right to:

• Access your medical records
• Request corrections to your records
• Request restrictions on uses and disclosures
• Request an accounting of disclosures
• Receive a copy of this privacy notice

8. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us: