Cancellation & Rescheduling Policy
48-Hour Notice Required
Please provide at least 48 hours notice to cancel or reschedule your appointment. Sessions canceled or no-shows within 48 hours of the appointment may be billed at the full session rate.
Cancellations Made Early
If you cancel or reschedule with 48 hours or more notice:
- ✓No cancellation fee
- ✓Easy rescheduling
- ✓Full credit toward future session
Late Cancellations
If you cancel or reschedule with less than 48 hours notice:
- ⚠Full session fee may be charged
- ⚠No-show fees apply
- ⚠Limited rescheduling availability
How to Cancel or Reschedule
Phone
Call (202) 294-2503 during business hours
Send an email to TheHealingRoadDrD@gmail.com with your appointment details
Text
Text your cancellation request to (202) 294-2503
Special Circumstances
Medical Emergencies
If you need to cancel due to a genuine medical emergency, please notify us as soon as possible. We may waive cancellation fees depending on circumstances.
Recurring No-Shows
If you miss multiple appointments without proper notice, the practice reserves the right to discontinue service and terminate our therapeutic relationship.
Insurance Limitations
Some insurance plans may not cover sessions canceled with less than 48 hours notice. Please check with your insurance provider.
Late Cancellation Fees
If you cancel or no-show within 24 hours, the following fees apply:
These fees will be charged to your card on file or via invoice. Insurance will not be billed for these charges.
Rescheduling
Rescheduling is allowed with 48 hours notice. To reschedule:
- 1Contact me by phone, email, or text
- 2Provide your preferred new date and time(s)
- 3I will confirm availability and send calendar invite
- 4Your original appointment is canceled
- 5New appointment is confirmed
Questions About This Policy?
If you have any questions about our cancellation policy or need to discuss special circumstances, please don't hesitate to reach out.
Last updated: March 7, 2024